# Knowledge Base

Canonical: https://support.inphonite.com/space/KBPUB/

> Dynamic module: Search Highlight (live content)

Inphonite Knowledge Base

### Trending Pages

-   [Inphonite FAQs](https://support.inphonite.com/space/KBPUB/241008641/Frequently+Asked+Questions)
-   [Getting Started with Inphonite](https://support.inphonite.com/space/KBPUB/979108704/Getting+started+with+Inphonite)
-   [Go Live FAQ](https://support.inphonite.com/space/KBPUB/79724545/Go+Live+FAQ)

### Top Threads

-   [Recent Changes and Updates to Inphonite (changelog)](https://support.inphonite.com/space/KBPUB/1108213778/Recent+Changes+and+Updates+to+Inphonite)
-   [Installing InphoniteApp](https://support.inphonite.com/space/KBPUB/878870576/Accessing+%26+Installing+Inphonite)
-   [Report Status Glossary](https://support.inphonite.com/space/KBPUB/4554753/Glossary+of+Report+Statuses)

### Inphonite HowTo

-   [Mass Notification](https://support.inphonite.com/space/KBPUB/93159563/Mass+Notifications)
-   [HowTo: Run a Report](https://support.inphonite.com/space/KBPUB/77463576/How+to+Run+a+Report)
-   [Holiday Handling](https://support.inphonite.com/space/KBPUB/65306644/Holiday+Handling)

### Need more help?

-   [Login to InphoniteApp](https://client.artof.chat/login/index)
-   [Browse Products, Features, and More](https://www.inphonite.com/)
-   [Reach out to Support](mailto:support@inphonite.com)

> Dynamic module: Page Tree (live content)

### Knowledge Base

> Dynamic module: Pages (live content)

### Articles

**CQL:** `type = page`

> Dynamic module: Pages (live content)

### Recently Updated Articles

**CQL:** `type = page`

![](/images/3ac01387-1593-4834-9182-658281362701)

### Check out our latest features & updates!

[Learn More](https://support.inphonite.com/space/KBPUB/1108213778/Recent+Changes+and+Updates+to+Art+of+Chat)

### How-To Videos

How-To Clear All Contacts

How-To Create a Report

How-To Add Caller ID

How-to create additional users

![](/images/02d65725-ecae-418b-991d-c2caa865ed0a)

Check Out More How-To Videos Here

**Can't find what you're looking for?**

**Submit your article or video ideas to support@inphonite.com**

- [Welcome to Inphonite Resource Hub](https://support.inphonite.com/space/KBPUB/295060.md)
- [Glossary of Report Statuses](https://support.inphonite.com/space/KBPUB/4554753.md)
- [Before You Contact Support](https://support.inphonite.com/space/KBPUB/56950798.md)
- [Holiday Handling](https://support.inphonite.com/space/KBPUB/65306644.md)
- [Manually Upload A File](https://support.inphonite.com/space/KBPUB/65339393.md)
- [Import Automation](https://support.inphonite.com/space/KBPUB/65437722.md)
- [How to Use Message Grouping](https://support.inphonite.com/space/KBPUB/75628545.md)
- [Automated Credit Purchasing](https://support.inphonite.com/space/KBPUB/75857928.md)
- [Maintaining HIPAA Compliance](https://support.inphonite.com/space/KBPUB/77463563.md)
- [How to Run a Report](https://support.inphonite.com/space/KBPUB/77463576.md)
- [Go Live FAQ](https://support.inphonite.com/space/KBPUB/79724545.md)
- [Downloading the Art of Chat Desktop Client](https://support.inphonite.com/space/KBPUB/79757317.md)
- [Client Uploader FAQ](https://support.inphonite.com/space/KBPUB/88145921.md)
- [Do Not Contact List](https://support.inphonite.com/space/KBPUB/93126810.md)
- [Mass Notifications](https://support.inphonite.com/space/KBPUB/93159563.md)
- [Frequently Asked Questions](https://support.inphonite.com/space/KBPUB/241008641.md)
- [Reporting & Results](https://support.inphonite.com/space/KBPUB/254640129.md)
- [Data & Imports](https://support.inphonite.com/space/KBPUB/254836737.md)
- [Credits and Payments](https://support.inphonite.com/space/KBPUB/771227649.md)
- [Invocing](https://support.inphonite.com/space/KBPUB/771227658.md)
- [Accessing Past Invoices](https://support.inphonite.com/space/KBPUB/771358723.md)
- [Adding A credit card](https://support.inphonite.com/space/KBPUB/771391497.md)
- [Manage Credits](https://support.inphonite.com/space/KBPUB/771489793.md)
- [ACH Payments](https://support.inphonite.com/space/KBPUB/771522571.md)
- [Accessing & Installing Inphonite](https://support.inphonite.com/space/KBPUB/878870576.md)
- [Multi-factor Authentication (MFA): Test Version](https://support.inphonite.com/space/KBPUB/905347264.md)
- [Multi-factor Authentication (MFA)](https://support.inphonite.com/space/KBPUB/907182128.md)
- [Art of Chat Technical Specifications](https://support.inphonite.com/space/KBPUB/908820481.md)
- [Creating or Updating Users](https://support.inphonite.com/space/KBPUB/914128903.md)
- [Filtering](https://support.inphonite.com/space/KBPUB/947388421.md)
- [The Art of Chat](https://support.inphonite.com/space/KBPUB/950992897.md)
- [Activity, Alerts, and User Chats](https://support.inphonite.com/space/KBPUB/950993236.md)
- [User & System Chats](https://support.inphonite.com/space/KBPUB/950993303.md)
- [Accessing Conversations from Contacts (AoC Web)](https://support.inphonite.com/space/KBPUB/950993408.md)
- [Report Types](https://support.inphonite.com/space/KBPUB/962691106.md)
- [Getting started with Inphonite](https://support.inphonite.com/space/KBPUB/979108704.md)
- [Switching between accounts](https://support.inphonite.com/space/KBPUB/979108729.md)
- [Report Archive](https://support.inphonite.com/space/KBPUB/979141048.md)
- [System Settings](https://support.inphonite.com/space/KBPUB/979141201.md)
- [General System Settings](https://support.inphonite.com/space/KBPUB/979141239.md)
- [Reminders & Alerts](https://support.inphonite.com/space/KBPUB/979141274.md)
- [Company Information](https://support.inphonite.com/space/KBPUB/979141339.md)
- [Identity and Email Settings](https://support.inphonite.com/space/KBPUB/979141394.md)
- [Backup/Restore with Art of Chat Desktop](https://support.inphonite.com/space/KBPUB/979141461.md)
- [Custom Field Labels](https://support.inphonite.com/space/KBPUB/979141553.md)
- [Channels & Numbers \ Caller Identifiers](https://support.inphonite.com/space/KBPUB/979141593.md)
- [Did my message go out?](https://support.inphonite.com/space/KBPUB/1003028482.md)
- [Yesterday / Today Account Usage](https://support.inphonite.com/space/KBPUB/1003061249.md)
- [User Audit Log](https://support.inphonite.com/space/KBPUB/1003192321.md)
- [Manual Import/Export Data](https://support.inphonite.com/space/KBPUB/1003618305.md)
- [Voice Designer](https://support.inphonite.com/space/KBPUB/1006469121.md)
- [Test Contact and Appointment](https://support.inphonite.com/space/KBPUB/1006469176.md)
- [archived-How to Create a Voice Message](https://support.inphonite.com/space/KBPUB/1006632961.md)
- [Voice Message Grouping](https://support.inphonite.com/space/KBPUB/1006731413.md)
- [Billing, Purchases and Credits](https://support.inphonite.com/space/KBPUB/1035501569.md)
- [Subscription Overview](https://support.inphonite.com/space/KBPUB/1035501726.md)
- [Adding, Updating, and Removing Credit Card or Billing Account](https://support.inphonite.com/space/KBPUB/1035502119.md)
- [Billing History](https://support.inphonite.com/space/KBPUB/1035502316.md)
- [Coupons](https://support.inphonite.com/space/KBPUB/1035502418.md)
- [Invoicing](https://support.inphonite.com/space/KBPUB/1035502527.md)
- [Conversations from Contacts](https://support.inphonite.com/space/KBPUB/1040711681.md)
- [Backup/Restore with Inphonite](https://support.inphonite.com/space/KBPUB/1043103745.md)
- [Voice Designer Components](https://support.inphonite.com/space/KBPUB/1045233665.md)
- [How to Create a Voice Message](https://support.inphonite.com/space/KBPUB/1047756801.md)
- [Written Designers](https://support.inphonite.com/space/KBPUB/1062076417.md)
- [How to Create a Text Message](https://support.inphonite.com/space/KBPUB/1062109185.md)
- [Sending an Instant Message to contacts](https://support.inphonite.com/space/KBPUB/1068433409.md)
- [Send a Test Message](https://support.inphonite.com/space/KBPUB/1069449217.md)
- [Test Contact and Test Appointment](https://support.inphonite.com/space/KBPUB/1069449305.md)
- [Create a Data Map](https://support.inphonite.com/space/KBPUB/1085800449.md)
- [2023.1: Chat Improvements](https://support.inphonite.com/space/KBPUB/1108082710.md)
- [2023.3: Announcing Art of Site - A HIPAA Website Builder](https://support.inphonite.com/space/KBPUB/1108148289.md)
- [People (Contacts & Appointments) within Inphonite](https://support.inphonite.com/space/KBPUB/1108213763.md)
- [Recent Changes and Updates to Inphonite](https://support.inphonite.com/space/KBPUB/1108213778.md)
- [2023.1: SecureChat](https://support.inphonite.com/space/KBPUB/1108213806.md)
- [Inside Inphonite](https://support.inphonite.com/space/KBPUB/1108246532.md)
- [2022.9: New Report Designer](https://support.inphonite.com/space/KBPUB/1108246553.md)
- [2022.11: HTML Text Cards](https://support.inphonite.com/space/KBPUB/1108246572.md)
- [2023.1: New Reports and SFTP Export](https://support.inphonite.com/space/KBPUB/1108377638.md)
- [2023.4: New Email Designer and More!](https://support.inphonite.com/space/KBPUB/1108377659.md)
- [2022.10: Emoji Reaction Support](https://support.inphonite.com/space/KBPUB/1108443145.md)
- [2022.10: Mobile Web App](https://support.inphonite.com/space/KBPUB/1108475906.md)
- [2023.1: Recent Updates Pane](https://support.inphonite.com/space/KBPUB/1108475952.md)
- [2023.2: Schedule View](https://support.inphonite.com/space/KBPUB/1108475978.md)
- [Users](https://support.inphonite.com/space/KBPUB/1114275841.md)
- [Modify User Settings](https://support.inphonite.com/space/KBPUB/1114275979.md)
- [Creating or Updating Users in app](https://support.inphonite.com/space/KBPUB/1114276072.md)
- [Change or Reset Password](https://support.inphonite.com/space/KBPUB/1114276180.md)
- [Audit User Accounts](https://support.inphonite.com/space/KBPUB/1114276314.md)
- [Rules Engine](https://support.inphonite.com/space/KBPUB/1114734593.md)
- [Queue Status](https://support.inphonite.com/space/KBPUB/1114735065.md)
- [Rule Schedules](https://support.inphonite.com/space/KBPUB/1114735262.md)
- [Filtering inside of the Rules Engine](https://support.inphonite.com/space/KBPUB/1114735442.md)
- [Advanced Settings](https://support.inphonite.com/space/KBPUB/1114735516.md)
- [Inphonite On-the-Go Mobile App](https://support.inphonite.com/space/KBPUB/1114800129.md)
- [Mobile Navigation Layout](https://support.inphonite.com/space/KBPUB/1114800256.md)
- [Mobile App - Instant Message](https://support.inphonite.com/space/KBPUB/1114800304.md)
- [Mobile Reporting Engine](https://support.inphonite.com/space/KBPUB/1114800337.md)
- [Mobile Account Overview](https://support.inphonite.com/space/KBPUB/1114800370.md)
- [View Updates and Request New Features](https://support.inphonite.com/space/KBPUB/1119354881.md)
- [Email Designer v2](https://support.inphonite.com/space/KBPUB/1119420417.md)
- [File Based Inphonite Import Specifications 2024](https://support.inphonite.com/space/KBPUB/1125842951.md)
- [Import Requirements](https://support.inphonite.com/space/KBPUB/1126105089.md)
- [Schedule View](https://support.inphonite.com/space/KBPUB/1147273217.md)
- [Create/Modify/Delete Appointments](https://support.inphonite.com/space/KBPUB/1147273434.md)
- [Create/Modify/Delete Contacts](https://support.inphonite.com/space/KBPUB/1147305985.md)
- [Providers](https://support.inphonite.com/space/KBPUB/1147306442.md)
- [Advanced Search](https://support.inphonite.com/space/KBPUB/1147306582.md)
- [Message Designer Variables](https://support.inphonite.com/space/KBPUB/1147306680.md)
- [Groups (Intro)](https://support.inphonite.com/space/KBPUB/1151795202.md)
- [Rules & Apps](https://support.inphonite.com/space/KBPUB/1155629064.md)
- [Monitor](https://support.inphonite.com/space/KBPUB/1155661837.md)
- [Designers](https://support.inphonite.com/space/KBPUB/1157333033.md)
- [Text Application](https://support.inphonite.com/space/KBPUB/1165164545.md)
- [How to Design and Use Text Cards](https://support.inphonite.com/space/KBPUB/1166376961.md)
- [Designing a Text Message](https://support.inphonite.com/space/KBPUB/1166377118.md)
- [General Settings of Inphonite](https://support.inphonite.com/space/KBPUB/1168572453.md)
- [Quick Reports](https://support.inphonite.com/space/KBPUB/1168572504.md)
- [Subscriptions](https://support.inphonite.com/space/KBPUB/1168572514.md)
- [Quick Chat](https://support.inphonite.com/space/KBPUB/1168605219.md)
- [Tools](https://support.inphonite.com/space/KBPUB/1168605238.md)
- [Secure Messages](https://support.inphonite.com/space/KBPUB/1168637998.md)
- [Yesterday / Today Results](https://support.inphonite.com/space/KBPUB/1168638029.md)
- [Surveys](https://support.inphonite.com/space/KBPUB/1168638039.md)
- [Billing and Tools](https://support.inphonite.com/space/KBPUB/1168670729.md)
- [Appointment Types](https://support.inphonite.com/space/KBPUB/1168670772.md)
- [Settings](https://support.inphonite.com/space/KBPUB/1168801803.md)
- [Locations](https://support.inphonite.com/space/KBPUB/1168834616.md)
- [Voice Mail](https://support.inphonite.com/space/KBPUB/1168834626.md)
- [Report Designer](https://support.inphonite.com/space/KBPUB/1168932905.md)
- [Voice Phrases Explained](https://support.inphonite.com/space/KBPUB/1228898349.md)
- [Contact and Appointment Cleaner](https://support.inphonite.com/space/KBPUB/1232076844.md)
- [Telephony Toolbox Breakdown](https://support.inphonite.com/space/KBPUB/1232568321.md)
- [2024.1: Inphonite Patient Portal Update✨](https://support.inphonite.com/space/KBPUB/1235845125.md)
- [Survey Editor (Advanced)](https://support.inphonite.com/space/KBPUB/1238237185.md)
- [Using Conditional Logic in the Message Designer: CustomField Keyword Matching](https://support.inphonite.com/space/KBPUB/1579319298.md)
- [Updating an Existing Message in Inphonite](https://support.inphonite.com/space/KBPUB/1592885249.md)
- [Text Application Configuration](https://support.inphonite.com/space/KBPUB/1614938218.md)
- [Waitlist](https://support.inphonite.com/space/KBPUB/1614970962.md)
- [Prerequisites for Enabling Waitlist](https://support.inphonite.com/space/KBPUB/1614970972.md)
- [Portal Actions](https://support.inphonite.com/space/KBPUB/1615298595.md)
- [Waitlist Management](https://support.inphonite.com/space/KBPUB/1615528048.md)
- [Accessing and Configuring your Waitlist](https://support.inphonite.com/space/KBPUB/1615986689.md)
- [Verification: A Step-by-Step Guide](https://support.inphonite.com/space/KBPUB/2030993423.md)
- [Consent Documentation Requirements](https://support.inphonite.com/space/KBPUB/2031779851.md)
- [Accessing Your Report via Download Link](https://support.inphonite.com/space/KBPUB/2043838468.md)
- [Welcome to the new Inphonite Support Center (blog)](https://support.inphonite.com/space/KBPUB/blog/327714.md)

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Generated: 2026-09-10T02:42:26.115Z