--- title: "Did my message go out?" canonical: "https://support.inphonite.com/space/KBPUB/1003028482/Did%20my%20message%20go%20out%3F" format: markdown --- > ℹī¸ If you want to review your messages, wait about 30 minutes to 1 hour after you have sent over your file to be imported. Navigate back to the landing page by clicking the **Inphonite logo **located at the top of the screen. ![image-20240604-181233.png](media://74b5fb29-e1e4-46ff-be62-a416768e5bad) Under **Monitor, **you should see **Queue Status.** ![image-20240604-181316.png](media://44b6b070-66fa-4245-94f3-1bbf72c32f69) Select that, and you should see your messages based on that file import, either scheduled and ready to be delivered, in the process of being delivered, or with the complete delivery status. To review any other reported state, check out the [Glossary of Report Statuses.](https://support.inphonite.com/space/KBPUB/4554753/Glossary+of+Report+Statuses) If you see the following screen, that means something has changed with your import and you should contact our support team for further assistance at [support@inphonite.com](mailto:support@inphonite.com). ![image](media://e6c20e22-3481-4dcb-b23c-e7dba1bea27b) > 📝 If the state shows **Rule Matched**, please click the refresh button periodically to review the progress. > ❌ The messages will go out in the order they were queued in. > ❌ > ❌ If you do not see your messages queued up, please **do not repeat these steps**. For various reasons, there may be a delay and you most likely would not want to process two (or more) batches of messages than you originally intended. Please see the instructions below to contact our support team. --- # Support If you are unable to find answers to your questions, our Technical Support Department is here to help. **Contact Us:** - **Email:** [support@inphonite.com](mailto:support@inphonite.com) to open a support ticket. **Support Hours:** - **Eastern Time:** 9:00 AM - 6:00 PM - **Pacific Time:** 6:00 AM - 3:00 PM - **Days:** Monday through Friday All requests will be responded to within one business day. Our Technical Support team addresses requests in the order they are received. Customers with Elite support will be prioritized and attended to by the next available Support Technician. **PLEASE NOTE:** Before contacting our Technical Support Team, please review our article [Before You Contact Support](https://support.inphonite.com/space/KBPUB/56950798/Before+You+Contact+Support). For more tips and useful information check out our other resources**:** ● [Inphonite Blog](https://www.inphonite.com/resources/blog) ● [News](https://www.inphonite.com/resources/news) ● [YouTube](https://www.youtube.com/user/inphonite)