---
title: "2022.10: Emoji Reaction Support"
canonical: "https://support.inphonite.com/space/KBPUB/1108443145/2022.10%3A%20Emoji%20Reaction%20Support"
format: markdown
---
Art of Chat now includes native support for emoji responses, allowing customers to easily express their approval or disapproval of appointment reminders and other notifications with simple 👍 or 👎 reactions.

- Thumbs up, heart, loved or liked reactions: **Confirmed** response
- Thumbs down or disliked reactions: **Cancelled** response
- Angry or questioning reactions: **Operator Intercept** response (that way you have the opportunity to better understand the client's intent)
- Everything else: **None**

---

# Support

If you are unable to find answers to your questions, our Technical Support Department is here to help.

**Contact Us:**

- **Email:** [support@inphonite.com](mailto:support@inphonite.com) to open a support ticket.

**Support Hours:**

- **Eastern Time:** 9:00 AM - 6:00 PM
- **Pacific Time:** 6:00 AM - 3:00 PM
- **Days:** Monday through Friday

All requests will be responded to within one business day. Our Technical Support team addresses requests in the order they are received. Customers with Elite support will be prioritized and attended to by the next available Support Technician.

**PLEASE NOTE:** Before contacting our Technical Support Team, please review our article [Before You Contact Support](https://support.inphonite.com/space/KBPUB/56950798/Before+You+Contact+Support).

For more tips and useful information check out our other resources**:**  
● [Inphonite Blog](https://www.inphonite.com/resources/blog) ● [News](https://www.inphonite.com/resources/news) ● [YouTube](https://www.youtube.com/user/inphonite)