---
title: "Rule Schedules"
canonical: "https://support.inphonite.com/space/KBPUB/1114735262/Rule%20Schedules"
format: markdown
---
# How to access the Rule Schedules menu
You can get to rule schedules by selecting Rule Schedule under the Rules & Apps row on the dashboard.
# Rule Schedules menu
Upon clicking into the Rule Schedules menu, you’ll see a preconfigured schedule, as well as any other rules that were set up during your implementation.
| ## **Controls** | | |
| --- | --- | --- |
| **Save** |  | This will save any changes you have made to the currently selected rule schedule. |
| **Delete** |  | This will delete the currently selected rule schedule. You will have 5 seconds to undo the removal. |
| **Copy** |  | This will make a copy of the currently selected rule schedule. If you want to utilize this copy, give it a unique name and click save. |
| **New Rule Schedule** |  | This will launch you right into the creation of your new rule schedule. |
## Rule Schedules Wizard
### Getting started
### Name
Enter the name of your schedule. Make it meaningful, so you can properly differentiate multiple rules.
### Description
If you want to expand on the name, provide your description here. This is only going to be visible in this menu but will provide some amount of detail as to the schedule.
### Schedule
> 📝 This is like a calendar and allows you to select the schedule for when you need to send messages. It is typical to send appointments any time between 8 AM to 8 PM, but you may set this for any time you prefer. (As a general rule of telephone etiquette, Inphonite does not recommend after 8 PM)
**Green boxes** indicate this is a standard window for reminders to go out.
**Red boxes** indicate a warning that this is a non-standard time window and that it may be a bit early/late for you to send messages.
### Start Time Offset
If you need to have messages start at a time other than on the hour you can adjust that here.
### Reset time grid to
We offer some template time settings that can be easily selected by using the Reset time grid. This will reset the time grid to whichever option you select.
Possible Time Grid Options
| | | |
| --- | --- | --- |
| **Reset time grid to:** | **Time range message will be sent:** | **Day range messages will be sent:** |
| **** | Does not change the existing days | Does not change the existing days |
| **All Day, All Week** | 8AM to 8PM | Sunday through Saturday |
| **All Day, Weekdays** | 8AM to 8PM | Monday through Friday |
| **Daytime All Week** | 9AM to 5PM | Sunday through Saturday |
| **Daytime Weekdays** | 9AM to 5PM | Monday through Friday |
| **Evenings All Week** | 5PM to 8PM | Sunday through Saturday |
| **Evenings Weekdays** | 5PM to 8PM | Monday through Friday |
| **24/7** | 12AM to 11:59PM | Sunday through Saturday |
### Event Trigger
Event Trigger indicates what conditions queue up the rule. There are a number of useful trigger cases already configured in this window that you may utilize, however, the most common situation is 1 or 2 days in advance.
### Save your work!
### Set your schedule
Now that you have configured your schedule, navigate to the rule you established in the [Rules Engine | Scheduling](https://inphonite.atlassian.net/wiki/spaces/KBPUB/pages/1114734593/Rules+Engine#Scheduling).
[https://inphonite.atlassian.net/wiki/spaces/KBPUB/pages/1114734593/Rules+Engine#Scheduling](https://inphonite.atlassian.net/wiki/spaces/KBPUB/pages/1114734593/Rules+Engine#Scheduling)
---
# Support
If you are unable to find answers to your questions, our Technical Support Department is here to help.
**Contact Us:**
- **Email:** [support@inphonite.com](mailto:support@inphonite.com) to open a support ticket.
**Support Hours:**
- **Eastern Time:** 9:00 AM - 6:00 PM
- **Pacific Time:** 6:00 AM - 3:00 PM
- **Days:** Monday through Friday
All requests will be responded to within one business day. Our Technical Support team addresses requests in the order they are received. Customers with Elite support will be prioritized and attended to by the next available Support Technician.
**PLEASE NOTE:** Before contacting our Technical Support Team, please review our article [Before You Contact Support](https://support.inphonite.com/space/KBPUB/56950798/Before+You+Contact+Support).
For more tips and useful information check out our other resources**:**
● [Inphonite Blog](https://www.inphonite.com/resources/blog) ● [News](https://www.inphonite.com/resources/news) ● [YouTube](https://www.youtube.com/user/inphonite)