---
title: "File Based Inphonite Import Specifications 2024"
canonical: "https://support.inphonite.com/space/KBPUB/1125842951/File%20Based%20Inphonite%20Import%20Specifications%202024"
format: markdown
---
The beauty of Inphonite is that our programmers will work with you to create an individualized system for  
importing and exporting your data, allowing numerous custom fields in order to truly customize the  
integration and use of our system.

| **Minimum data/fields required for**  
**all message types** | **Field Formats** |
| --- | --- |
| Contact Name | Last, First |
| Contact Primary | Phone Number 10-digit numeric |

| **Additional Data Required for**  
**Appointment Reminder Message Type** | **Field Formats** |
| --- | --- |
| Appointment Date (any format) | dd/mm/yy |
| Appointment Time | hh:mm |

| **Suggested Data Field Names** | **Field Formats** |
| --- | --- |
| Patient Medical Record Number / Patient ID | alpha-numeric |
| Contact Date of Birth (any format) | dd/mm/yy |
| Contact Home Phone # | 7778889999 |
| Contact Cell Phone # | 7778889999 |
| Appointment Date (any format) | dd/mm/yy |
| Appointment Time | hh:mm |
| Provider Name | alpha |
| Provider ID | alpha-numeric |
| Provider Discipline (optional idea) | PT, OT, SP, etc (alpha-numeric) |
| Appointment Facility Interface ID / Location  
(physical office location) | alpha-numeric |
| Appointment Type / Procedure or Reason for Visit  
(ex: Missed Appointment, Recall, Balance Due, etc.) | alpha-numeric |
| Language | alpha |
| E-Mail Address | alpha-numeric |
| Contact preferred method of communication | alpha-numeric |
| Agreement to be contacted | alpha-numeric |

*All necessary information should be contained in one file.*  
 

Your Sales Representative can work with you to determine necessary fields based on the types of messages you will be sending.

---

# Support

If you are unable to find answers to your questions, our Technical Support Department is here to help.

**Contact Us:**

- **Email:** [support@inphonite.com](mailto:support@inphonite.com) to open a support ticket.

**Support Hours:**

- **Eastern Time:** 9:00 AM - 6:00 PM
- **Pacific Time:** 6:00 AM - 3:00 PM
- **Days:** Monday through Friday

All requests will be responded to within one business day. Our Technical Support team addresses requests in the order they are received. Customers with Elite support will be prioritized and attended to by the next available Support Technician.

**PLEASE NOTE:** Before contacting our Technical Support Team, please review our article [Before You Contact Support](https://support.inphonite.com/space/KBPUB/56950798/Before+You+Contact+Support).

For more tips and useful information check out our other resources**:**  
● [Inphonite Blog](https://www.inphonite.com/resources/blog) ● [News](https://www.inphonite.com/resources/news) ● [YouTube](https://www.youtube.com/user/inphonite)