--- title: "Message Designer Variables" canonical: "https://support.inphonite.com/space/KBPUB/1147306680/Message%20Designer%20Variables" format: markdown --- --- # Introduction --- # Contact Fields Contact Fields contain information specific to each of your patients/clients. The information is added during your appointment file import. > ℹ️ If you would like to include more information for each of your Contacts, contact our Support Team at [support@inphonite.com](mailto:support@inphonite.com) to update your import settings. | | | | --- | --- | | First Name | The client or patient’s first name | | Last Name | The client or patient’s last name | | Custom Fields | 10 available fields to choose from. | | Address Fields | Address Line 1
Address Line 2
City
State
Zip | | Email / Phone Fields | Email
Fax
Mobile
Primary
Secondary | | Other Fields | Birthdate
Company Name
Job Title
Notes | Looking for an in-depth overview of all things contacts? More information is available here: [https://inphonite.atlassian.net/wiki/spaces/KBPUB/pages/1147305985](https://inphonite.atlassian.net/wiki/spaces/KBPUB/pages/1147305985) # Appointment Fields Appointment Fields contain information specific to each of your appointments. The information is added during your appointment file import. > ℹ️ If you would like to include more information for each of your Appointments, contact our Support Team at [support@inphonite.com](mailto:support@inphonite.com) to update your import settings. | | | | --- | --- | | Appointment Start Time | The start time of the appointment.
See table below for available formats you can choose from. | | Appointment End Time | The end time of the format.
See table below for available formats you can choose from. | | Custom Fields | 10 available fields to choose from. | | Other Fields | Location
Notes
Subject | ## Start / End Time Formats | | | | --- | --- | | Date and Time | Friday, September 1, 2023 1:30 PM | | Date Only | 9/1/2023 | | Day of The Week | Friday | | Day of The Week at Time | Friday 1:30 PM | | Time in 12 hour Format | 1:30 PM | | Time in 24 hour Format | 13:30 | # Location Fields Location fields contain information specific to each of your locations. These can be updated in the Locations section or by contacting Inphonite Support. If you only have one location, you can assign the details to the Default location. > ℹ️ If you would like to update information for each of your Appointment Locations, click on* Locations *from the main menu or contact our Support Team at [support@inphonite.com](mailto:support@inphonite.com) for help. | | | | --- | --- | | Company Name | The details entered in to the ‘Company name’ field
for the location of the appointment. | | Web URL | The web URL entered in to the ‘Web site’ field
for the location of the appointment. | | Custom Fields | 10 available fields to choose from. | | Address Fields | Address Line 1, Address Line 2, City, State, ZIp | | Email / Phone Fields | Email Address, Fax, Phone Primary, Phone Secondary | # Subject Fields Subject fields contain information specific to each of your subjects. > ℹ️ If you would like to update information for each of your Appointment Subjects, click on Subjects from the main menu or contact our Support Team at [support@inphonite.com](mailto:support@inphonite.com) for help. | | | | --- | --- | | Custom Fields | 5 available fields to choose from. | # Provider Fields Provider fields contain information specific to each of your providers. > ℹ️ If you would like to update information for each of your Providers, click on Providers from the main menu or contact our Support Team at [support@inphonite.com](mailto:support@inphonite.com) for help. | | | | --- | --- | | Location | Location selected for the appointment’s Provider. | | Name | The name of the appointment’s Provider.
> ℹ️ If used in a *Voice Message*, the *Spoken name* field will be used, > ℹ️ if *Spoken name* is empty, *Name *will be used. | | Title | The title entered into the Title field for the appointment’s Provider. | Enrich details on providers with our breakdown here: [https://inphonite.atlassian.net/wiki/spaces/KBPUB/pages/1147306442](https://inphonite.atlassian.net/wiki/spaces/KBPUB/pages/1147306442) # Advanced Fields # Data Mappings How you can select a Data Mapping to be displayed in your message. > ℹ️ The functionality of *Data Mappings *can usually be more easily achieved by using the *Custom Fields *available for *Appointment*, *Contact* and *Provider. *Although there are still some occasions when *Data Mappings *can be very useful. # Related Articles [Create a Data Mapping](https://support.inphonite.com/space/KBPUB/75792449/Create+a+Data+Mapping) [Voice Designer](https://support.inphonite.com/space/KBPUB/1045233665/Voice+Designer+for+Web+App) [How to Create a Text Message](https://support.inphonite.com/space/KBPUB/1062109185/How+to+Create+a+Text+Message+(Web+App)) --- # Support If you are unable to find answers to your questions, our Technical Support Department is here to help. **Contact Us:** - **Email:** [support@inphonite.com](mailto:support@inphonite.com) to open a support ticket. **Support Hours:** - **Eastern Time:** 9:00 AM - 6:00 PM - **Pacific Time:** 6:00 AM - 3:00 PM - **Days:** Monday through Friday All requests will be responded to within one business day. Our Technical Support team addresses requests in the order they are received. Customers with Elite support will be prioritized and attended to by the next available Support Technician. **PLEASE NOTE:** Before contacting our Technical Support Team, please review our article [Before You Contact Support](https://support.inphonite.com/space/KBPUB/56950798/Before+You+Contact+Support). For more tips and useful information check out our other resources**:** ● [Inphonite Blog](https://www.inphonite.com/resources/blog) ● [News](https://www.inphonite.com/resources/news) ● [YouTube](https://www.youtube.com/user/inphonite)