--- title: "Custom Field Labels" canonical: "https://support.inphonite.com/space/KBPUB/979141553/Custom%20Field%20Labels" format: markdown --- With Custom Field Labels, you’ll be able to assign values on a global scale throughout your account. Our support team will usually help you set these up during your account setup and implementation based on the data you will be using in your messages. ![image](media://5435bfe9-0595-484b-98cf-3c067518e34e) For example, many of our Inphonite clients utilize Appointment Custom Fields to identify provider, location, and reason codes. ![image](media://471faf60-6f65-4bf5-b434-e90100395328) Additionally, you may see the phone number fields by default are filled in accordingly to help better identify which numbers are on the patient file. ![image](media://f2b3edb7-6b8c-42d4-962c-a3db8603e0d5) Using custom fields helps us match the data that we are receiving with the data that we are sending. Ask our team to find out what other ways you might use custom fields. --- # Support If you are unable to find answers to your questions, our Technical Support Department is here to help. **Contact Us:** - **Email:** [support@inphonite.com](mailto:support@inphonite.com) to open a support ticket. **Support Hours:** - **Eastern Time:** 9:00 AM - 6:00 PM - **Pacific Time:** 6:00 AM - 3:00 PM - **Days:** Monday through Friday All requests will be responded to within one business day. Our Technical Support team addresses requests in the order they are received. Customers with Elite support will be prioritized and attended to by the next available Support Technician. **PLEASE NOTE:** Before contacting our Technical Support Team, please review our article [Before You Contact Support](https://support.inphonite.com/space/KBPUB/56950798/Before+You+Contact+Support). For more tips and useful information check out our other resources**:** ● [Inphonite Blog](https://www.inphonite.com/resources/blog) ● [News](https://www.inphonite.com/resources/news) ● [YouTube](https://www.youtube.com/user/inphonite)